Technical support

Technical Support

At Divona, we consider the quality of Technical Support to be as important as the quality of service we provide you. For this, we have developed a certified team that masters a variety of technologies and is available 24/7.
Our Technical Support team is equipped with quality supervision means (Owner and OpenSource) that allow the supervision of all equipment and Vsat 24/7 links.
Our Vsat experts take care of your requests (e-mail, telephone calls) directly without intermediary. Your request will be recorded and classified on a ticket management system which will allow a good follow-up of the incident and a resolution as soon as possible.
We put at your disposal several points of contact, you can contact us on,
Email: support.technique@divona.dz
Tel: 0982 222 221
Mob: +213 (0) 661 544 019

CSC operational hours: 24 x 7 x 365
Non Premium SLA service: 8h30 – 19h00 GMT from Sunday to Thursday
Premium SLA Services: 24 x 7 x 365

Do not hesitate to contact us.

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