Our Services

OUR SERVICES

Divona offers a full range of managed premium solutions to provide world-class communication services to its customers.

The Divona solutions catalog meets the interconnection requirements of multinational sites in Algeria and around the world.

Divona meets your telecom needs with flexible and reliable solutions designed to provide optimum work efficiency.

Communication Services

Network Coverage

  • National Coverage

  • International Coverage

INTERNET

  • Shared Internet

  • Dedicated Internet

  • Network Availability (99.95%)

  • SLA

Private Network

  • National Private Network

  • International Private Network

  • Backhaul GSM

Leased Link

  • National & international leased link

  • SCPC/SCPC

  • DVB-S2/SCPC

Value Added Services

Telephony

  • Hosted VoIP

  • Managed VoIP

  • Cost reduction

  • Preferential tariff

WIFI

  • Wireless Network

  • Access Point

  • Network Mobility

  • Adapted Solution

Security

  • Web Filtring

  • Anti-virus

  • Anti-Spam

Teleport Hosting

  • Co-localisation

  • Hosting

  • Delegated Management (SVNO)

Professional services

Integration

  • Complex environment

  • Business expertise (IT /Télécom)

  • Turnkey solution

Engineering

  • Telecom Audit

  • Analysis of your needs

  • Accompaniment

Customer services

  • Technical support 24h/24, 7d/7

  • Proactive incident management

My Project

  • Identify my needs

  • Simulate your solution

OUR ENGAGEMENTS

Quality

Service level and quality of service commitments site by site.

Performance

Commitments on the performance of critical flows (throughput, transit time) for MPLS access.

Accompaniment

Statistical reports on services are included as part of support services.

SLA

Financial penalties applicable in case of non-respect of contractual obligations.

CLIENT CASES

ENERGIE

Responsible for the development of a new oil field, the client is responsible for integrating all telecommunications needs for three sites in Algeria and one in Dubai.

FINANCE

A large French bank based in Algeria wanted a very high availability solution for its various Regional and Datacenter Centers in Algeria and abroad.

INDUSTRY

A large industrial company with three production plants spread over the Algerian territory and a plant in Belgium, and wants to connect all national and international sites to its data center in Oran.

TELECOM

A GSM operator wanted to significantly increase its capillarity in rural and steep areas.

E-DOCUMENTS

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Leased Link
National and International

Internet Entreprise

Private Network
National and International

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Telephony